> ## Documentation Index
> Fetch the complete documentation index at: https://speedypage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Backups

> How SpeedyPage backups work, how to download full or partial backups, and how to restore from a backup in cPanel.

SpeedyPage runs automatic server-side backups for all Web Hosting and WordPress Hosting accounts. Starter and Premium plans get daily backups. Enterprise plans get twice-daily backups.

These backups are managed through JetBackup and stored off-server. You can restore files, databases, email accounts, and cron jobs directly from JetBackup in cPanel, or download your own backup copies using cPanel's built-in Backup tool.

## Restore from JetBackup

JetBackup is the fastest way to restore from SpeedyPage's automatic backups. It lets you restore individual items without contacting support.

<Steps>
  <Step title="Open JetBackup">
    Log in to cPanel through your [client area](https://my.speedypage.com) or at `yourdomain.com/cpanel`. Go to **Files** and click **JetBackup**.
  </Step>

  <Step title="Choose what to restore">
    Select the type of backup you want to restore:

    | Option                  | What it restores                          |
    | ----------------------- | ----------------------------------------- |
    | **File Backups**        | Individual files or entire directories    |
    | **Database Backups**    | A specific MySQL database                 |
    | **Email Backups**       | Mailbox data for a specific email account |
    | **Cron Job Backups**    | Your scheduled cron jobs                  |
    | **Full Account Backup** | Everything at once                        |
  </Step>

  <Step title="Pick a restore point">
    Select the backup date you want to restore from. JetBackup shows the available snapshots.
  </Step>

  <Step title="Restore or download">
    Click **Restore** to restore the selected items in place, or click **Download** to save a copy to your computer. For file backups, you can browse into directories and select individual files.
  </Step>
</Steps>

<Tip>
  Use JetBackup's **File Backups** to restore a single file you accidentally deleted or overwrote, without affecting the rest of your account.
</Tip>

## Download a full backup

A full backup contains all your files, databases, email accounts, and cPanel settings. You can use it to migrate your account or keep an off-site copy.

<Steps>
  <Step title="Open the Backup interface">
    Log in to cPanel through your [client area](https://my.speedypage.com) or at `yourdomain.com/cpanel`. Go to **Files** and click **Backup**.
  </Step>

  <Step title="Generate the backup">
    Click **Download a Full Account Backup**. Select **Home Directory** as the destination to save it on the server, then click **Generate Backup**. You can enter an email address to be notified when the backup is ready.
  </Step>

  <Step title="Download the file">
    Once the backup is generated, it appears as a link on the same page. Click the filename to download it. The file is a `.tar.gz` archive.
  </Step>
</Steps>

<Warning>
  Full backups cannot be restored through cPanel. If you need to restore a full backup, contact [SpeedyPage support](https://my.speedypage.com/submitticket.php).
</Warning>

## Download a partial backup

Partial backups let you download individual parts of your account. In the **Backup** interface, scroll to the **Partial Backups** section:

| Backup type          | What it contains                                                         |
| -------------------- | ------------------------------------------------------------------------ |
| **Home Directory**   | All files in your home directory, including `public_html` and email data |
| **MySQL Databases**  | A `.sql` dump of an individual database (click its name to download)     |
| **Email Forwarders** | Forwarder rules for a specific domain                                    |
| **Email Filters**    | Account-level (global) email filters                                     |

Click the item you want to download. The file saves to your computer.

## Restore a partial backup

You can restore home directory, database, email forwarder, and email filter backups directly in cPanel.

<Steps>
  <Step title="Go to the Backup interface">
    In cPanel, go to **Files** > **Backup** and scroll down to the **Restore** section.
  </Step>

  <Step title="Select the restore type">
    Click the type that matches your backup file: **Home Directory**, **MySQL Databases**, **Email Forwarders**, or **Email Filters**.
  </Step>

  <Step title="Upload the backup file">
    Click **Choose File**, select the backup from your computer, and click **Upload**. cPanel restores the data automatically.
  </Step>
</Steps>

<Note>
  The backup process can fail if your account is at or over its disk quota. Free up space or [contact support](https://my.speedypage.com/submitticket.php) if you run into issues.
</Note>

## Backup Wizard

If you prefer a guided experience, use the **Backup Wizard** instead. Go to **Files** > **Backup Wizard** in cPanel. It walks you through the same backup and restore steps in a simpler step-by-step layout.

<Tip>
  Keep a copy of your backups on your own computer or cloud storage, not just on the server. That way you have an independent copy if anything happens to the hosting account.
</Tip>