> ## Documentation Index
> Fetch the complete documentation index at: https://speedypage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage email accounts

> How to change passwords, adjust quotas, suspend accounts, and manage the default system email account in cPanel.

The Email Accounts interface in cPanel is where you manage all email accounts on your hosting. You can change passwords, adjust storage quotas, suspend or restrict accounts, and delete accounts you no longer need.

## The Email Accounts dashboard

Log in to cPanel through your [client area](https://my.speedypage.com) or at `yourdomain.com/cpanel`. Go to **Email** and click **Email Accounts**.

The dashboard lists every email account on your cPanel account. For each account you can see:

* **Account and domain** — the full email address
* **Storage** — how much space the mailbox is using, the allocated limit, and the percentage used
* **Restrictions** — whether the account has any sending or receiving restrictions

Use the search bar to find a specific account. You can also filter the list to show only accounts that have exceeded their storage quota, accounts with restrictions, or the system default email account.

## Change a password

<Steps>
  <Step title="Open the account">
    Click **Manage** next to the email account.
  </Step>

  <Step title="Set a new password">
    Under **Security**, enter a new password in the **New Password** field or click **Generate** to create one.
  </Step>

  <Step title="Save">
    Click **Update Email Settings**.
  </Step>
</Steps>

<Note>
  You cannot retrieve an existing password. If the account owner forgets their password, you need to set a new one here.
</Note>

## Adjust the storage quota

<Steps>
  <Step title="Open the account">
    Click **Manage** next to the email account.
  </Step>

  <Step title="Change the quota">
    Under **Storage**, enter a new value in the **Allocated Storage Space** field or select **Unlimited**.
  </Step>

  <Step title="Save">
    Click **Update Email Settings**.
  </Step>
</Steps>

When a mailbox reaches its quota, the server bounces incoming messages back to the sender with a "mailbox full" error. Keep an eye on quota usage and increase it or [clean up old mail](/web-hosting/email/disk-usage) before the account fills up.

## Suspend or restrict an account

Under **Restrictions** on the account management page, you can control three things independently:

| Setting                     | Allow                   | Suspend                 | Hold                                      |
| --------------------------- | ----------------------- | ----------------------- | ----------------------------------------- |
| **Receiving incoming mail** | Server accepts messages | Server rejects messages | --                                        |
| **Sending outgoing mail**   | Server sends messages   | Server rejects messages | Server queues messages for later delivery |
| **Logging in**              | User can log in         | User cannot log in      | --                                        |

Suspending an account also disables any forwarders that point to it. If you change outgoing mail from **Hold** to **Allow**, all queued messages are sent.

Click **Update Email Settings** to apply.

## Delete an email account

On the account management page, scroll to the bottom and click **Delete Email Account**. Confirm the deletion when prompted.

<Warning>
  Deleting an account permanently removes all its email data. This cannot be undone.
</Warning>

## The system default email account

cPanel creates a default email account when your hosting account is set up. It uses the format `cpanelusername@yourdomain.com` and shares the same username and password as your cPanel login.

This account has some differences from regular email accounts:

* It cannot be renamed, deleted, or given a storage quota
* It catches mail sent to nonexistent addresses on your domain (unless you change the [default address](/web-hosting/email/default-address) setting)
* The server uses it as the "From" address for emails sent by PHP scripts on your account

We recommend creating a separate email account for daily use rather than using the system default account.