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Your cPanel account comes with a default FTP account that uses your cPanel username and password. You can create additional accounts to give other people access to specific directories without sharing your main credentials.

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Create an FTP account

1

Open FTP Accounts

Log in to cPanel through your client area or at yourdomain.com/cpanel. Go to Files and click FTP Accounts.
2

Fill in the account details

  • Log In — enter a username. This gets combined with your domain to form the full login (e.g. uploads@yourdomain.com).
  • Domain — pick which domain the account is for.
  • Password — set a strong password or use the Password Generator.
  • Directory — the folder this account can access. cPanel pre-fills this based on the username. Clear everything after public_html/ and type a specific folder path, or enter / for access to the entire home directory.
  • Quota — set a disk space limit or leave it as Unlimited.
3

Create the account

Click Create FTP Account.
The FTP user can access all files and subfolders within their assigned directory but cannot navigate above it.

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Manage existing accounts

Scroll down to the FTP Accounts list to see all your accounts. From here you can:
You cannot change an FTP account’s directory after creation. To assign a different directory, delete the account and create a new one. Choosing Delete (not Delete the User’s Home Directory) keeps all files in that directory intact.

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Connect with an FTP client

Use these settings in any FTP client (FileZilla, Cyberduck, WinSCP, etc.):
Use FTPS instead of plain FTP when your client supports it. This encrypts the connection and protects your credentials in transit.