Email filters let you create rules that automatically act on incoming messages. You can sort mail into folders, forward specific messages, discard unwanted email, or trigger custom actions — all based on conditions like the sender, subject, or message content.
Create a filter
Open Email Filters
Log in to cPanel through your client area or at yourdomain.com/cpanel. Go to Email and click Email Filters. Choose the account
Click Manage Filters next to the email account you want to add a filter to.
Create a new filter
Click Create a New Filter. Enter a name for the filter.
Set the rules
Define one or more conditions. Each condition has three parts:
- Field — what part of the message to check (e.g. From, Subject, To, Body)
- Operator — how to match (e.g. equals, contains, matches regex, begins with)
- Value — the text to match against
If you add multiple conditions, choose whether all rules must match or any rule can match. Set the action
Choose what happens when a message matches:
- Deliver to folder — move the message to a specific mailbox folder
- Redirect to email — send the message to another address
- Discard message — delete the message without delivering it
- Fail with message — reject the message and return an error to the sender
You can add multiple actions to a single filter. Save the filter
Click Create.
Common filter examples
Sort newsletters into a folder — Set the condition to To contains +newsletters (if you use plus addressing) or From contains the sender’s domain. Set the action to Deliver to folder and choose or create a folder.
Forward messages from a specific sender — Set From equals the sender’s email address. Set the action to Redirect to email and enter the destination address.
Discard messages with a keyword in the subject — Set Subject contains the keyword. Set the action to Discard message.
Use several small, focused filters rather than one large filter with many conditions. The mail server handles multiple simple filters more efficiently.
Change filter order
Filters run in the order they appear in the Current Filters list. New filters are added to the bottom. Drag and drop filters to reorder them.
Edit a filter
Click Edit next to the filter name, make your changes, and click Save.
Delete a filter
Click Delete next to the filter name, then confirm.
Test a filter
Under the Current Filters list, paste a sample email message into the Filter Test box and click Test Filter. The results show which conditions matched and what action the filter would take. 
