Skip to main content
A forwarder sends a copy of incoming email from one address to another. You can use forwarders to consolidate multiple addresses into a single inbox, redirect mail from an old address to a new one, or send copies of messages to several people at once.

​
Create an account forwarder

1

Open Forwarders

Log in to cPanel through your client area or at yourdomain.com/cpanel. Go to Email and click Forwarders.
2

Start the forwarder

Select the domain from the Managing menu, then click Add Forwarder.
3

Set the source address

Enter the username (the part before the @) of the address you want to forward. Pick the domain from the dropdown.
4

Choose what happens to the mail

Select one of the following:
  • Forward to Email Address — enter the destination address. You can forward to multiple addresses by separating them with commas.
  • Discard and send an error to the sender (at SMTP time) — rejects the message and returns a failure notice. You can customise the error message.
5

Add the forwarder

Click Add Forwarder.
If an email account exists with the same address as the forwarder, both the account and the forwarding destination receive a copy of each message. If you only want the destination to receive mail, delete the email account.
You cannot edit a forwarder after creating it. To change where an address forwards to, delete the existing forwarder and create a new one.

​
Delete a forwarder

In the Email Account Forwarders table, click Delete next to the forwarder you want to remove, then confirm.

​
Domain forwarders

A domain forwarder redirects all undeliverable mail for one domain to another domain. It only applies to addresses that do not have a matching email account or autoresponder. For example, if you set up a domain forwarder from oldsite.com to newsite.com, an email sent to info@oldsite.com will go to info@newsite.com — but only if info@oldsite.com does not already exist as an account.

​
Create a domain forwarder

1

Open Forwarders

In cPanel, go to Email > Forwarders.
2

Add the domain forwarder

Click Add Domain Forwarder. Select the source domain and enter the destination domain.
3

Save

Click Add Domain Forwarder.

​
Delete a domain forwarder

In the Forward All Email for a Domain table, click Delete next to the domain forwarder, then confirm.
If you want all undeliverable mail for a domain to go to a single address rather than a matching address on another domain, use the default address feature instead.